FAQ's

What is a "Pre-Order”?

Pre-Order means that the product is not currently available at stock or displayed in our website. However, if you pay advance and pre-orders through our website, we will be able to ship it to you within a short period of time, usually 3-4 weeks, depending on the type of product.

Does Musicians' Gears take Pre-Order from external sites and outside Bangladesh?

Yes we do. Insert the name of the website in the “Reference of External Site” in the form and we will try to get the product for you within your budget and within your expected time.

Delivery options

We use a range of delivery partners in order to offer the best options for our customers.

What types of payment are accepted at Musicians' Gears?

We accept all major debit and credit cards Visa, Mastercard & American Express, bKash and bank transfers.

When are your shop opening times?

Our is open from 12:30 pm - 8:00pm Sunday - Saturday. Closed on Tuesdays

When are your phone lines open until?

Our hotline is open from open from 12:30 pm - 8:00 pm from Sunday - Saturday. Closed on Tuesdays.

How can I get hold of Musicians' Gears if I have a question or query?

There are several ways you can get in touch with us. Over the phone on +8801730723013, via email on shop@musiciansgears.com , or through or social networks.